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Kim Ballestrin

Kim Ballestrin

Principal Consultant, Elabor8

Group Manager - Canberra & Government Practice Manager Principal Consultant at Elabor8

Poor workflow can be described as a series of stops and starts - bottlenecks, 'surprises', unsurfaced and untested assumptions can all contribute to this lack of flow. If you have ever spent a lot of effort on planning only to discover that it will cost you a lot more than what you're prepared to invest, or been in a workshop that had a great plan and was well facilitated, only to have it derailed, this is the session for you. This session covers an application of the Cynefin framework to identify levels of uncertainty using common terms and heuristics which have led to clearer decision-making and focus for improved flow of work.