Clients engage Mark to discover where they are and to visualize where they want to be.
Mark is an IT Management Consultant at Smalley.IT and Delivery Partner for GamingWorks' The Phoenix Project and MarsLander business simulations.
He is a contributor to bodies of knowledge such as ASL, BiSL, BRM, COBIT, DevOps, IT4IT, ITIL, and VeriSM. He is Lead Editor of ITIL 4 High Velocity IT. Mark has lectured at various universities and has spoken at hundreds of events in more than thirty countries.