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June 10th & 11th 2020

Kinepolis Jaarbeurs Utrecht


For everyone who is interested in the flow of IT Management

The annual srvision event (formerly known as Service Manager Day in The Netherlands) is being organized by a group of volunteers from the KNVI special interest group Management and Service Management.

It is our goal to put together a motivating and inspiring program for everyone interested in the field of (IT & Enterprise) Service Management, which could include professionals, managers and consultants in both business and IT roles.



The theme for the 2020 edition will be Flow! Nearly every organization, either public or commercial, is engaged in some kind of transformation towards higher levels of performance and value delivery. Whether these organizations are using Digital, Agile, Lean or DevOps as the key containers for this transformation, all efforts have one common element: flow. Flow allows teams to create faster, better and safer value. Flow enables cross-team collaboration. And flow accelerates feedback loops to increase quality of service.


Innovation Award

We would like to invite any team to apply for this award ceremony by putting forward a description of

The challenge

​​​​​​​context, problems
needed to be solved

The approach

transformation, actions,
change strategy

The result

success factors, metrics,
business impact

Be the first to join us!

Leave your name and email adress below and you will receive an invite as soon as ticket sale starts.


Please check your mailbox(including your spam) for our confirmation message.

If you didn’t find any message from us, then please send a message to info@srvision.nl.

We will contact you as soon as possible