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June 10th & 11th 2020

Kinepolis Jaarbeurs Utrecht

Conference news:

UPDATE April 1st 2020

COVID-19 (Corona-virus)

The global situation regarding the COVID-19 outbreak is currently impacting the way we work and live to a huge extent. The outlook for the next few months still looks highly uncertain. The health and well-being of every one of them is our top priority. Therefore the srvisiondays organizers have decided to postpone the srvisiondays conference, at Kinepolis Jaarbeurs in Utrecht, The Netherlands. The new date we are now aiming for is April 14/15, 2021. Please visit our website www.srvision.nl or social media (KNVI) for all new updates and registration.


For everyone who is interested in the flow of IT Management

The annual srvision event (formerly known as Service Manager Day in The Netherlands) is being organized by a group of volunteers from the KNVI special interest group Management and Service Management.

It is our goal to put together a motivating and inspiring program for everyone interested in the field of (IT & Enterprise) Service Management, which could include professionals, managers and consultants in both business and IT roles.



The theme for the 2020 edition will be Flow! Nearly every organization, either public or commercial, is engaged in some kind of transformation towards higher levels of performance and value delivery. Whether these organizations are using Digital, Agile, Lean or DevOps as the key containers for this transformation, all efforts have one common element: flow. Flow allows teams to create faster, better and safer value. Flow enables cross-team collaboration. And flow accelerates feedback loops to increase quality of service.