The annual srvision event (formerly known as Service Manager Day in The Netherlands) is being organized by a group of volunteers from the KNVI special interest group Management and Service Management.
It is our goal to put together a motivating and inspiring program for everyone interested in the field of (IT & Enterprise) Service Management, which could include professionals, managers and consultants in both business and IT roles.
The theme for the 2020 edition will be Flow! Nearly every organization, either public or commercial, is engaged in some kind of transformation towards higher levels of performance and value delivery. Whether these organizations are using Digital, Agile, Lean or DevOps as the key containers for this transformation, all efforts have one common element: flow. Flow allows teams to create faster, better and safer value. Flow enables cross-team collaboration. And flow accelerates feedback loops to increase quality of service.
We would like to invite any team to apply for this award ceremony by putting forward a description of
needed to be solved
success factors, metrics,
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